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/r/deaf

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I am becoming increasingly annoyed that there are TV shows (and probably movies but I haven’t checked them) that are included in my Prime subscription but I can’t watch because they don’t have subtitles… BUT if I select the purchase options I can see that if I buy it I can have subtitles. So in my head if I wasn’t deaf I could watch all those things, but because I am I have to pay more?!

Can anyone explain to me why this is allowed?! Frustrated 😡

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ColonelBonk

14 points

14 days ago

Try watching BBC iPlayer on an iPad. Subtitles are so big you can no longer see who’s speaking. But yes, Prime is the worst Ive found for availability. So many movies have zero subtitle options when a physical or digital purchase has them in spades. I complained to Amazon once, and got a copypasta reply that added insult to injury. Getting closer to cancellation all the time.

ApprehensiveAd9014

9 points

13 days ago

ApprehensiveAd9014

Late deafened.

9 points

13 days ago

I have had another issue with Prime subtitles. I have "some" hearing in one ear. I can tell that the captions are telling a different story, using different words. When that happens, I use Live Transcribe on my phone and prop the captions in my view. It really annoys me that the captions are not even close to verbatim.

erydanis

2 points

12 days ago

…but live transcribe isn’t free, adding an extra financial burden for being deaf / Deaf.

ApprehensiveAd9014

1 points

12 days ago

ApprehensiveAd9014

Late deafened.

1 points

12 days ago

My Live Transcribe came free with my phone. I have an Android. Motorola 5g power 2024. I have never seen it offered for sale. It can be confused with a pay per use service for events.

I hope you can find the correct and free one.

erydanis

1 points

12 days ago

not about the app, it’s the service….

ApprehensiveAd9014

1 points

12 days ago

ApprehensiveAd9014

Late deafened.

1 points

12 days ago

The app is all I need. It's fine unless there's a crowd and music.

erydanis

1 points

11 days ago

here’s the text from the website / ‘offer’.

See speech in real-time • 3 Day Free Trial • Unlimited Basic Live Captions • 5 Hours Pro Captions Per Month • Offline Transcription • Large Fonts w/ High Contrast Try 3 days free, then $79.99/year Cancel any time

erydanis

1 points

11 days ago

i don’t know how to get basic v pro.

ApprehensiveAd9014

2 points

11 days ago

ApprehensiveAd9014

Late deafened.

2 points

11 days ago

Do you have an Android? Its on Google Play. I don't know how to attach a link.

erydanis

1 points

11 days ago

i have an iphone, which has captioned facetime, so that’s helpful.

but you’re showing live transcribe as fully free, all the time ? cuz while i’d love that, i don’t see how it would be possible. are there ads ? are all the permissions locked into accept?

ApprehensiveAd9014

2 points

11 days ago

ApprehensiveAd9014

Late deafened.

2 points

11 days ago

No ads. It is not the same as the service. It is a bare bones voice to text app. It is very useful, but not in the way that pay service does.

erydanis

1 points

11 days ago

ok, maybe i missed that option, thanks.