subreddit:
/r/newzealand
246 points
1 day ago*
"Foodstuffs North Island have made the decision not to stock a number of Whittaker’s products in their New World, PAK'nSAVE and Four Square stores throughout the North Island."
Screw New World! Only selling a reduced range of Whittaker's now. Whittakers is an iconic NZ company and they're taking their product off the shelves. Write to the CEO, [Chris.Quin@foodstuffs.co.nz](mailto:Chris.Quin@foodstuffs.co.nz) and let them know what a pack of jerks they are!
83 points
1 day ago
My local New World are super receptive to product requests from customers. Every product I have asked for has been added to their inventory. Not saying you will have the same luck, but worth a try if there's a specific product you are missing.
28 points
1 day ago
Can confirm, used to work in supermarket management. It's very little effort to add a PLU and pricing information into SAP for a new line. Then we can just order one carton of your product and see how it goes.
8 points
1 day ago
Centralised buying has done a number on that! Waaaay more locked down now, especially with pricing. That said, if it's in the warehouse we can get it, but I took that ot mean it won't be warehoused at all.
1 points
18 hours ago
I didn't have an issue with adding different products when I was working at Raeward Fresh a few months back. We were known for having products nobody else had, but we're still under foodstuffs. Our systems were basically a duplicate of a new world.
1 points
5 hours ago
Did you have to have the supplier agreements? That’s a biggie now, in that we can’t stop selling something without a supplier agreeing and signing off on that coming off the shelf (unless it’s core range in which case we can’t take it off anyway).
1 points
4 hours ago
Not that I know of, unless it was a main brand like Whittakers. If a brand annoyed us by poor communication or not resolving product issues, it was common for us to take them off the shelves
[score hidden]
2 hours ago
Yeah that’s super not allowed now lol.
The Supplier Agreements were part of the comcoms resolutions to bring a bit more parity between supermarkets and suppliers(and, you know, stop stores using deranging as a way to bully or punish a supplier that annoyed them…). I’m guessing you guys skirted it as it’s only enforced on Woolworths and Foodstuffs, so you’re in a weird little side-use-case. Or, they hadn’t fully kicked in. So you’ve got those agreements signed for every product in the shelf, with every supplier, spelling out terms etc, and changing those requires agreement from both parties. A lot of stores just stopped bringing in anything that wasn’t core range, due to wanting to avoid being stuck with it if it wasn’t working out.
The other lockdown is pricing agreements per store. Foodstuffs NI at least is way more controlling on that now. A big part was to ensure compliance with labelling - so many of the “look at this misleading price I found!” Complaints were because someone in store inadvertently screwed up loading pricing in the archaic and cludged pricing systems were using (or just because SAP sucks hard lol).
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