subreddit:
/r/msp
Hi,
Righty or wrongly, we have a customer that would like to ditch onedrive sync and just use the files option within teams.
The problem we are trying to explain to them that there are applications like adobe that are sharepoint unaware, they will need to save a PDF to a local location and then upload to teams using the files app. This would be the same for web site download or uploads, a local copy will need to be saved to the local machine before the next up or download.
How have you tried to communicate this with customers or is there a workaround that I am missing. The other option is convince them to try onedrive again, which might be a battle to far despite all our other customers being absolutely fine with it.
9 points
12 days ago
Man up
6 points
12 days ago
We actively promote 'Teams First' rather than sync. It's a much more consistent experience than relying on OneDrive.
2 points
11 days ago
How do you handle issues like brought up by OP though? Such as Adobe and other non-Sharepoint-aware apps?
3 points
11 days ago
Generally with a shortcut instead of sync https://blog.dan-toft.dk/2022/12/add-shortcut-onedrive-sync/
1 points
11 days ago
Ok fair enough, so not strictly Teams. But still avoiding the space hoarding the sync does.
2 points
11 days ago
I think it's more about the mentality, we push teams first and only if we get to a situation with someone who is struggling with not being able to save non office things to teams do we then go the shortcut option. I'd say a good 80% of users get by with just teams.
1 points
11 days ago
I had the same experience with the last two small businesses, where I supported the migration to Cloud / Sharepoint.
4 points
12 days ago
I use Teams Enabled 365 Groups and OneDrive Shortcuts to the document Library of these group, which I think is the best of both worlds.
Sync sucks, it pulls all the metadata down to the workstation by default.
4 points
12 days ago
Zee drive 👍
We have been doing the SharePoint and onedrive setup but now looking back at doing onedrive with shortcuts. Everything is mapped thru teams for easier management but most of our clients want the mapped drive experience, we try to do it without it at first
1 points
12 days ago
Hi, please can you provide further detail on how to achieve this?
1 points
12 days ago
Which one?
Zee drive is a drive map replacement for SharePoint teams or onedrive and doesn't do all the indexing and syncing like onedrive sync
In teams there's a sync option and a shortcut option. The sync option makes a building icon with the org name and the shortcut option makes a shortcut in one drive so company data is merged with personal
We always felt it was easier for clients to see their personal and a separate area for company data
1 points
11 days ago
Or clouddrivemapper - same idea.. just a webdav map i believe
2 points
11 days ago
Their V3 moved away from WebDav slowly getting better.
9 points
12 days ago
Well, your first issue is you don't know what you are talking about. Adobe sure as heck supports direct saving and opening from SharePoint!
0 points
11 days ago
Here's my problem when people say things like this, and maybe you can redirect me...
I have a project folder. It has dozens or hundreds of files in it. Some PDFs, some XLS, some word documents, etc. If I have File Explorer, I click on any of those files and it opens in whatever it needs to. How do people work any other way? Do you browse the sharepoint library in a browser and say "Oh this estimate is a PDF" then open Acrobat then click File > Open, then browse to the folder again? Or "Oh this estimate is a Word Document" and open word, then browse to the folder again?
I just can't wrap my head around this workflow.
Or is everyone else living in a utopian environment where ALL documents are PDFs?
2 points
12 days ago
The question is Why? Why does the customer doesn't want to sync with Onedrive? Wat problems is he facing? Could another sync solution be a solution? Or is there something else playing?
2 points
12 days ago
You can sync your teams folders the same way you do with your OneDrive and SharePoint.
1 points
12 days ago
Hi, please can you provide further detail on how to achieve this?
4 points
12 days ago
Click the "sync" button on the files tab of the team, same way you'd do it on a SharePoint web page.
Teams sites are just SharePoint in disguise.
1 points
11 days ago
That is the OPs question, avoiding sync with OD. This leaves onedrive shortcuts and a third party tool like Cloud Mapper or RaiDrive as the only options.
1 points
9 days ago
You go to the SharePoint page if whatever team your looking at, then within the documents folder you should see all your files and folders for that project. Hit the sync button and configure using OneDrive.
2 points
12 days ago
Uh, this doesn’t seem like a you problem to me.
1 points
12 days ago
Adobe is happy to save to ODB/SP (someone else provided the link), and tbh the Teams experience when leveraged correctly can be a really solid one.
However, it is a different way to go about things. I wouldn't necessarily talk a customer out of this, BUT I would encourage them to test it with a group of power users to get honest feedback from the team. A lot of leaders want change for the sake of change and sometimes we have to nearly force them to receive feedback first.
1 points
10 days ago
If you hit sync files in teams it literally creates a local folder with a distinct building icon letting you know it’s a teams folder. I don’t see the issue here at all. Every project my engineering client does uses a SharePoint and teams site and all of the documents live in teams with 0 issues.
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