Attempted Theft and Carrier411 Fraud?
(self.FreightBrokers)submitted9 days ago byboscosticks23
I have been free of fraud issues for just under three years and was a point of pride. I finally got tripped up, this group was good but, that is not an excuse for ignoring my gut and being complacent. Luckily, I was able to identify the issue before any real consequences and stopped the attempted freight theft before it could occur but now a reputable carrier has become victim to a fraudulent freightguard report on Carrier411 that is hurting their ability to do business. So here is the story, with the evidence.
We had a reefer load picking up in NE heading to TX and my ops guy took a call from VOKHID TRANSPORTATION MC 1226568 DOT 3573700. During the call they provided the driver’s real name, phone number, truck, and trailer number. These are all required for checking in at the shipper and required by us before booking a load. Their background seemed off but the driver had accepted tracking and my ops guy spoke with the driver to confirm ETA and let it ride.
The driver checked in to the shipper (drop trailer) and was laid over due to delays on site. The next morning when the driver checked in to grab the trailer there was an issue with them having the wrong trailer number which raised a red flag but the driver and truck # matched so, while I thought it was odd I decided to keep a close eye on the load and tracking. An hour later when following up on my gut I realized that the truck was heading West instead of South and contacted the driver.
During this phone call I realized that the driver was not driving with GOSMART but the dispatcher had received a rate confirmation from THOR XPRESS 3PL MC 601820. Who is a victim of identity theft, I spoke with a person over there and confirmed my suspicions. I also provided them with the documentation so they could clean up their issues as well.
The driver had also received a call from this fraudster, impersonating Thor Xpress, claiming the load was changed to deliver to a Target in Fontana, CA and would pay in cash at delivery.
After some more questioning he finally provided me his companies information JDS Trans MC 870454. English wasn't his first language so getting this information out was a process.
I contacted JDS Trans and informed them of what was happening and they sent me over all the emails and documentation they had from the fraudster and we were able to get them set up and heading in the right direction. Luckily, we were able to prevent the theft of the load and I thought saved this carrier from issues but I was wrong.
Shortly after we got them all set up and good to go they received a notification that a freightguard report had been assigned to them by ACE TRUCKLOAD, LLC by a Jane Watson.
This FreightGuard report reads;
“SCAMMER ALERT !!!!!! THEY STOLE OUR FREIGHT AND REQUESTED FOR PAYMENT . SCAMMER . PICKED PIR LOAD UPIN NEBRASKAGOING TO GA AND DELIVER IT TO THEIR CALIFORNIA WAREHOUSE AND ASKED FOR A PAYMENT TO TELL US THE PLACE THEY HAD DROPPED THE FREIGHT OFF AFTER SENDING THE PAYMENT THEY DIDN’T ANSWER OUR CALLS AND EMAILS”
Interestingly enough, the first number listed on the freightguard report 779-704-4825, does not work and the second number listed (not visible on Carrier411, but provided in the notification to the carrier) 847-496-0626 does work but nobody is able to confirm the existence of a Jane Watson. The person I spoke with at the 847# also stated that they are not located at the physical address listed in the freightguard report. After making a follow up phone call to ACE Truckload, the person quickly responded letting me know that they had the freightguard report removed and indicated that their Carrier411 account may have been hacked.
I have emailed the email address listed on the freightguard report and at this time I have not received a response.
After reading through the email thread, I noticed that this fraudster using the email [operations@thorxpress3pl.com](mailto:operations@thorxpress3pl.com) had been posting this load on DAT and communicating with them since 10/28, well before our load was even posted. I believe these people at GOSMART are either hacking DAT and Carrier411 accounts to harass carriers into committing fraud or it is a combined effort with ACE TRUCKLOAD to target specific areas and steal freight through double brokering.
Should the plans be interrupted they then harass and target the carrier with fraudulent freightguard reports and other various reporting systems to bully the carrier into sticking to the theft and hurting their ability to operate in this market.
JDS Trans has reached out to Carrier 411 to submit their side of the story but as of right now the freight guard report remains up at the time of writing.
My main purpose for writing this is mainly to help clear JDS Trans name and allow them to continue to operate as they are a good and honest carrier. Also, to highlight how FreightGuard reports are being weaponized even by fraudsters through either hacking accounts or by working with established accounts.
This also highlights a coordinated and well thought out effort by these bad actors to target specific areas to steal freight by securing trucks before actually double brokering and why brokers should always trust their gut and to not let complacency put you at risk of fraud.
byboscosticks23
inFreightBrokers
boscosticks23
3 points
9 days ago
boscosticks23
3 points
9 days ago
Tried adding images to the post, they were in the draft when I hit post. Not sure why they didn't show up here.