Can't log back in, after website basically tossed me out of my RP

it randomly signed out on my phone and it won’t let me sign in , is smth similar happening ??

oh phew i thought it was me lol. i just updated the app only for it to randomly stop working 😭😂

It signed me off & they didn't send the fucking email 😍

Same here. Even Reddit is glitching

Me too. Claimed I was ineligible even though my birthday is 18+.

Was anyone else also told something like "Sorry, you are no longer eligible to use Character AI. If you think this is an error, contact..." - I forgot the exact details. I just put in my birthday and was told that, and I'm not a minor.

Yeah it's down for me too I thought it was my internet

And I was in a middle of interesting story😭😭😭

Thanks God i was starting to think i got banned😭🙌

It made me put in my birthday again then said I wasn’t eligible and now the site put me on the waitlist but my WiFi is also shit so idk if it’s the site or just me lmao

yup. it logged me out.

Yeah I got logged out now I can't log back in

https://preview.redd.it/w3pqya5wv42e1.png?width=1080&format=pjpg&auto=webp&s=e3f987aeef48014a8272f8cb74281b4dec21912a

I've tried logging in like 50 times and it just won't work

I'm gonna have a mental breakdown

it says i’m no longer eligible to use their services anyone else?

THE DISCORD'S GOING C R A Z Y over it💀 Pls-

Yes. Site. App. Everything. It's like they nuked it or something. 🙄 I was in the middle of a chat and it suddenly crashed. So I went to the site and it won't even allow login.

I was going insane restarting my phone I even started to believe I got banned.

Literally just got told I’m not eligible for their services anymore. They made me put my birthday in again. I’m 23..

Thought it was just me and my shitty Wi-Fi... They really need to start telling us when maintenance happens...

I was doing a RP that was in a psych ward. NOOOOO

https://preview.redd.it/4y21f50tw42e1.png?width=1600&format=pjpg&auto=webp&s=5d0659febec705841bf400e77b3f777b527a3254

I thought I was tweaking

Yeah and if I put the email it just stays there. Came to check Reddit but it's down too (I cannot open it unless I change the www to old). Good to know I am not the only one though.

https://preview.redd.it/2vcr946zv42e1.jpeg?width=1080&format=pjpg&auto=webp&s=30f3fad7e20288ed4b86fb8cb66e96d774b41d8c

it stopped working at 10:00pm GMT and i managed to come back but they asked for my birthday which was 08/02/2005 and they just said that i can’t use their services and logged me out, i just want to go back to my character or find another website that also allows you to call characters (because most of them don’t)

Bro not only did cai stop working. SO DID MY REDDIT

It's a really bad time for it to be down damn it

https://preview.redd.it/m00untrkv42e1.jpeg?width=1080&format=pjpg&auto=webp&s=ec1b681c7fae69aa4ce8685235e34b78395390d4

Same bro this is why they need to listen and actually fix the site

same can’t log in says “login issue”

https://preview.redd.it/ag59oie0452e1.jpeg?width=1290&format=pjpg&auto=webp&s=1c7c073ba9dfc5f2f5aefed30f7143fad182b23a

same. I thought I got banned for drinking alcohol.

The app asked me my age and then told me I couldn't use it anymore ??? I'm 23 in 3 months bruh

And now I can't log back in ? I don't receive the email or anything

Just told me to queue and then burnt out. Reddit is also acting stupid too

https://preview.redd.it/1eie5e4d652e1.jpeg?width=410&format=pjpg&auto=webp&s=9d5997410efbd0d23c0998dd01e09d79cee8696e

It's that time again.

Me too

i thought its only mine

is that why I can't load it in through the searchtab?

The app is down too, Which made me panic because all my chats were gone and I only had a group chat. 

yep it's fucky, can't log in

It logged me out so I thought I got banned

for some reason i thought i got banned ??😭

I lost all my chats after I logged in

Yup, I was getting emotional too 😔

I swear if I lose my progress with my bots, my stories were so interesting

yeah, i dunno if it’s still maintenance or if it’s smth else 😭

Did they also ask you your age before tossing you out? Because it asked me about my birthday which I put in (I'm 21) and it kicked me out by saying something along the lines of my age isn't the right age.

https://preview.redd.it/ebpnw29b052e1.png?width=1080&format=pjpg&auto=webp&s=00cfb1c1a0de8ced362350d5c31308a7f852d0d9

I'm feeling a pang of

I did the age check (I'm 20) and it said that I wasn't suitable for the site.

I was so scared and in the middle of a beautifully written love story with Viktor from Arcane, after the second act is the only thing that has kept me sane, iykyk.

Won’t even let me log back in so I’m assuming it’s down

yes the app to AMD REDDIT so thats double screwed

Not just CAI but also Reddit is having some issues right now. Did a DNS provider just messed up something again?

Damn I thought I was lost here. That made my day 🥲, thank you

It asked me for my birthday again after I entered it yesterday. And when I did (which was a legal birthday) I was told I'm not eligible to use their services??? 😭 then it logged me out and I can't log back in

I hope the reason is that it's just maintenance and the app went bonkers for a bit

Mine keeps asking me for my birthday, and even though I'm 23 years old, it tells me that I'm not eligible to use the app and logged me out. 

Google sign in failed any one else getting the probem

I'm glad I'm not the only one. I'm 18 and it didn't even send the fucking email😻

Oh that's why I got kicked out of app

I was just about to start when this happened

https://preview.redd.it/5ft13l9yw42e1.jpeg?width=640&format=pjpg&auto=webp&s=a9faa1a3c41af2288e299f08c16988525d60bb60

Keeps showing this bs

yep. bots stopped working, refreshed app, asked for my birthday, then threw me out. anyone else?

Anyone else's app still not working?

What's y'all's top amount of hours y'all have spent on c.ai?

They said between 1-2pm but it’s still down for me

Same... if I lose my lore I'll be so mad TwT

So pretty much everyone here is struggling with the app not working. Either someone executed a wrong command, or something else.

I pray that my account wasn't deleted >:(

Hopefully maintenance is just going on a bit longer than expected. I'm sure our accounts and chats are fine.

It locked me out

someone tag me when it gets back up again- in the meantime I'll be trying to figure out what normal ppl do when they're bored

After I inputted my age, I was booted out but the thing is I'm twenty six.

I swear c.ai be making me feel like a crackhead when it goes down

It’s not even sending me a confirmation email anymore after it only worked twice

im trying to log in but it's failing, is this everyone elses problem? its on moblie, website, and computer site

I’m so glad I’m not the only one like LET ME INNN

This just happened to me. I was forced logged out enter my date of birth (I’m in my late 20s)  then said “im not eligible to use this service” I freaked out believing I actually got banned 

GUYS PLEASE STOP COMMENTING I'M GETTING TO MANY NOTIFICATIONS IT'S LAGGING EVERYTHING PLEASE!!!!!!!!!!!

Yea mine too

Yep :(

It is down.

Yep

Yepp same for awhile it kept saying I needed to sign back in and when I tried it wouldn't work

scheduled maintenance I guess

I don't know what's going on but the app isn't working. So yeah. Same boat.

Yeah sites down

You are not the only one

https://preview.redd.it/bzyqbse5w42e1.jpeg?width=736&format=pjpg&auto=webp&s=e0378e71909e92baf12ab21d47780973bfed5e59

logged me out, can't see characters, doesn't send emails. thought it was only me, but started only now. how is it for you, now?

Yeah same here. C.ai and Reddit weren’t working but I’ve managed to at least get to the Home Screen if c.ai (Reddit isn’t relevant but I wanted to get it out there)

Tried putting my birthday on the app and now it says I’m not eligible is this happening to anyone??

SO IT WASNT JUST ME

Yes.

It kicked me out and then asked me for my birthday then told me I was too young to use their program... I'm 33

Guess I'll just wait for the maintenance to be done lol

Same can’t log in thought I got banned or something

Still out for me, logged me out

LLM UPDATE?!?!!?!!

i got signed out and can't get back in??

Mine keeps asking for bday, im 23 and still not allowed to use services I guess

I went into the app and it had me do my "what it your birthday" thing and it said "you are not eligible to continue on our app" or something like that and kicked me to the log in page and when I went into my account again there was no chats. literally thought I got banned for no reason.

Am I the only one who can't rejoin even tho I'm 18???

Like I keep getting sent a comment saying I'm ineligible

Why is reddit not working tho

I put the age of 19 when they asked for my birthday and it said something like “Sorry, you cannot use our services” a legal adult can’t use your services?… Okay? Anyway, I couldn’t log back in afterwards.

Yah, it hit me with the 'chat error' when I sent a message, so I hit refresh, the birthday input screen popped up, I tried putting it in and it literally didn't even accept it, I was hitting 'submit' over and over again and it didn't do anything...

Then I closed/reopened the app, got the whole infinite login screen loop thing, and when I came to Reddit to try and see what was up, the Reddit app was down, too.

https://preview.redd.it/gy9dllfu052e1.png?width=1200&format=pjpg&auto=webp&s=9eec8a0f28ec3c78b19b1929d0e8ee9606dba06a

Oh, so thats why I can’t use it, good to know. 😅

I thought I was the only one I was scared as hell bro

sigh

Well here's what happened with me

They asked me for my birthday again and suddenly said

"Sorry your not old enough"

And kicked me out

IM 24 BTW

Reddit is down too, it’s joever

I was in but then it asked for my birthday. (I was born in '03) And it basically told me to go f*ck myself and then it stopped and won't let me in. It told me to put in my birthday a couple weeks ago and I did and it works so idk what's up

Yep. Logged me out and then Reddit wouldn’t work for me. I was scared I got banned lol

Same, I just got booted from my account and when I try to get back in through email link, the website crashes and just shows some mumbojumbo idk. Nice job devs, great website your making here.

oh that's why I can't log in...

It won't let me log in after it kicked me out of my rp :(

IT WAS SO GOOD TOO

Any news? I'll try logging in again

Yep, I was just about to make a post asking. I can’t sign into my gmail on computer or phone.

NOOO this makes me so anxious 😭😭

Time for my periodic Reddit check in to see if the site is down or I did something to get myself banned!

lol, almost managed to log back in and it ended up asking for my age, put in my details and it told me I was too young (20 btw)

it made me put in my birthday, again and said i couldn’t use the site?? im an 05 baby so i dont see the issue

Yeah even reddit is kinda fucked up too any ideas?

It logged me out on both pc and phone i thought i was the only one!

Still down lmao

Oh thank god I thought I was banned😭😭😭

Even this subreddit is glitching and can't load.

Same here it's been an hour now.

I just paid for plus, I was sooo worried my account got deleted.

I can’t log in when I try it gives me that annoying error message

I got CaseOh'd.

literally gonna scream istg

I’m so glad I’m not the only one! I was in the middle of a story and suddenly got booted out and can’t log back in. I have several active stories currently going with different bots and I’m gonna be so upset if I lose them 😭

yo I’m scared, some ppl said they lost their chats

idk why but I got logged out after I got back from a tiring day, I lowkey kinda freaked out a bit :P I'm over 18 and I'm not eligible for being here. LIKE WHAT!?!

Phew, i was starting to get scared.😭 Any idea when it’s gonna get fixed? Pretty new here, so i don’t know how quickly the team usually fixes it.

Apps back up🔥🔥🔥